Sterling Talent Solutions, formed in 2016 after the merger of SterlingBackcheck and TalentWise, is one of the largest background check companies. They provide background checks and pre-employment screening services to employers across various industries, including education, government, healthcare, retail, the gig economy, manufacturing, construction, and utilities.
Sterling background checks are used by employers during the hiring process. The specific details checked can vary depending on the employer and the position but may include:
- Criminal History
- Employment and Education Verification
- Social Media Screening
- Court Records
- Driving History
- Drug Screening
- Credit Reports
- Fingerprinting
If there are errors on your Sterling Talent Solutions background check, you have the right to dispute it. Under the Fair Credit Reporting Act (FCRA), you should be notified and given a chance to dispute the information if you’ve been denied a job because of an incorrect background check.
Mistakes on your Sterling Talent Solutions background check can cost you a job, housing, or other crucial opportunities. Don’t let errors stand in the way of your future—act now. You have the right to dispute these inaccuracies under the Fair Credit Reporting Act (FCRA), and we’re here to guide you through every step. Here’s how to take action:
1. Request Your Free Copy Immediately
If you’ve been denied a job or opportunity because of your Sterling background check, you’re entitled to a free copy of your report. Contact Sterling right away through their website or call 1-888-889-5248. Reviewing this report is the first step in taking control of your future.
2. Know Your Rights Under the FCRA
The FCRA legally protects you against inaccuracies in background checks. Sterling Talent Solutions is required to provide accurate information, and if they fail, you have the power to challenge and correct it. Don’t wait—errors can continue to impact your life if not addressed quickly.
4. File Your Dispute with Sterling Immediately
As soon as you identify an error, file your dispute directly with Sterling. You can do this by calling their dispute line at 1-888-889-5248 or submitting your dispute online. The sooner you act, the sooner they can begin investigating. Make sure to provide specific details and any supporting documents to strengthen your case.
5. Sterling Has 30 Days to Respond
Once Sterling receives your dispute, they have only 30 days to investigate and correct any errors. Don’t assume they’ll get it right—stay proactive and follow up. If they fail to correct the issue, your job prospects, income, and reputation could be on the line.
6. If They Deny Your Dispute, Take Action NOW
If Sterling denies your dispute or fails to fix the error, you need legal support. You have the right to seek compensation and hold them accountable for the harm caused. Our experienced consumer law team is ready to help you fight back and get the results you deserve.
Time is of the essence when it comes to correcting background check errors. Fill out our online form now for a free, no-obligation case review. Our expert attorneys can help you get the compensation you deserve and ensure Sterling doesn’t ruin your future opportunities. Take control—let us fight for your rights!
If errors on your Sterling background check have cost you a job, you may be able to file a lawsuit. Sterling has faced multiple lawsuits over inaccurate background checks that resulted in job losses. Some notable cases include:
- Client vs. Sterling: Inaccurate felony reporting led to a job denial.
- Brittany Johnson vs. Sterling: Denied employment due to a criminal history that wasn’t hers.
- Jasmine Towler vs. Sterling: Delayed career advancement due to an expunged record being reported.
- Glenn Stephens vs. Sterling Infosystems, Inc.: Denied employment with Lyft due to an inaccurate felony conviction.
- Mark Riley v. Sterling Infosystems, Inc.: Denied employment due to criminal records belonging to another individual with the same name and date of birth inaccurately reported on his Sterling background check.
- Marvin Mitchell v. Sterling Infosystems, Inc.: Delayed in getting employment with Lyft due to an inaccurate criminal history on his Sterling background check. The criminal record in question had been overturned on appeal.
- Rudy Garcia v. Sterling Infosystems, Inc.: Delayed in starting a new job due to criminal history belonging to another individual on his Sterling background check.
If you believe that an error on your Sterling background check has cost you a job, you can seek legal assistance. The consumer protection attorneys at Francis Mailman Soumilas, P.C. specialize in cases like these.
We can help you pursue a claim against Sterling Talent Solutions. Fill out the FREE CASE REVIEW FORM or call 1-877-735-8600 to see if you have a case now.
There is no out-of-pocket cost to you. We only get paid when you win.
