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Lyft Background Check Disputes – Protecting Your Rights as a Driver

Denied a Lyft Driving Job Due to Background Check Errors? Let Us Help You Fight Back

Lyft Background Check Errors & Your Rights, driver with a passenger in the back seat

A mistake in your Lyft background check can unfairly block you from driving. At Francis Mailman Soumilas, P.C., our consumer attorneys are dedicated to helping drivers like you correct these background check errors and protecting your rights and access to work.

Overview of Lyft’s Background Check

Lyft partners with background check providers like Checkr to screen for criminal and driving records. Unfortunately, these reports are not always accurate and can cause you to be denied a job with Lyft or cause you to be deactivated.
Did You Know? You can request a copy of your Lyft background check from Checkr or Lyft support. Reviewing your report can help you catch errors early.

Common Background Check Errors that Affect Lyft Drivers

Errors found in Lyft background checks include:

  • Inaccurate Criminal History: Criminal records inaccurately assigned to you.
  • Mixed File: Mismatched data leading to wrongful records on your report.
  • Failed to Update: Charges or violations that should be removed but still appear.
  • False Driving Records: Misreported traffic incidents or accidents.

These errors on your background check can prevent you from earning income as a Lyft driver, damage your professional reputation, and limit your future job prospects in rideshare or delivery. If this has happened to you, assert your rights under the FCRA and get a free case review now.

Your Rights Under the Fair Credit Reporting Act (FCRA)

  • Correct and Fair Reports: Background check companies are must provide accurate and up-to-date information.
  • Dispute Mechanisms: You can dispute any errors you find with the background check company.
  • Compensation for Harm: If errors result in financial or employment losses, you may have the right to seek compensation.

How We Can Help Lyft Drivers Get Justice

At Francis Mailman Soumilas, P.C., our consumer attorneys have extensive experience helping drivers like you fight back against inaccurate background checks under the FCRA.
If background check errors cause you to be denied a job, delayed your start date, or cause you to be deactivated as a driver, we’ll file a lawsuit and hold the responsible parties accountable.
Our team is dedicated to ensuring Lyft drivers can work without unnecessary roadblocks.
Success Stories – We have helped many drivers correct their background checks and reclaim their income. Below are only a couple of examples of cases where we helped Lyft drivers get background check errors fixed and get compensation for lost wages. If you have lost out on a job with Lyft or your account was disabled due to errors on your background report, get a free case review now, you may be entitled to compensation.

  • Watson v. Checkr, Inc. – Claimant was a long term driver for Lyft. Lyft runs periodic background reports on its drivers, provided by Checkr. The background check mixed the Claimant with a lifetime gang member who was serving a decades-long prison sentence. As a result of Checkr’s error, Claimant was suspended from his employment with Lyft.
  • Hodge v. Checkr, Inc. – Ms. Hodge was removed from her job at Lyft because Checkr provided a background check report that included old criminal convictions from 2011. These convictions should not have been reported because they were too old, which violated both federal and California state laws. When Ms. Hodge disputed the inaccurate information, Checkr failed to correct the errors, leaving her unable to return to work.

Frequently Asked Questions about Lyft Background Checks

What Should I Do if My Lyft Background Check Contains an Error?

If you find an error in your Lyft background check, act quickly. Start by obtaining a copy of your report through Checkr or contacting Lyft support. Review the report carefully and gather any supporting documents that prove the information is incorrect. File a dispute with Checkr, who must investigate and respond within 30 days.

How Long Does the Background Check Dispute Process Take?

Once you file a dispute with Checkr, they are required to investigate and resolve it within 30 days under the Fair Credit Reporting Act (FCRA). If the issue persists or the response is unsatisfactory, our consumer attorneys can step in to ensure your dispute is handled appropriately.

Can I Still Drive for Lyft While My Background Check is Under Dispute?

Usually, if your background check is under dispute, Lyft may temporarily disable your account until the issue is resolved. This can impact your income, making it essential to expedite the process and have experienced legal support if necessary.

What Are the Most Common Errors Found on Lyft Background Checks?

The most common issues on Lyft background checks include:

  • Mismatched Criminal Records: Records that do not belong to you.
  • Outdated or Expired Information: Old charges that should no longer be reported.
  • Mixed File: Errors where another person’s data is included in your report.
  • Incorrect Driving Violations: Misreported driving incidents or accidents.

Why Did Lyft Perform a Background Check Recheck, and What Does It Mean?

Lyft periodically performs background check rechecks to ensure that all drivers remain compliant with their safety policies. These rechecks may reveal new or outdated information, leading to unexpected deactivations. If an error appears during a recheck, it’s essential to dispute it promptly to avoid disruptions to your work. If you lose income due to errors on a background recheck, you may be entitled to compensation.

What Rights Do I Have If My Background Check Contains Errors?

Under the FCRA, you are entitled to:

  • Accurate Information: Background check companies must ensure their reports are current and correct.
  • The Right to Dispute: If an error is found, you can dispute it, and the reporting agency must investigate.
  • Compensation for Damages: If an error causes you financial loss or job disqualification, you may be eligible for compensation.

Can I Seek Legal Help if an Error on My Background Check Caused Me to Be Deactivated?

Yes. If a background check error has caused you to be deactivated or denied the opportunity to work, you can seek legal help to correct the information and potentially recover compensation for your lost income. Francis Mailman Soumilas, P.C. specializes in cases like this and can help you take the necessary legal steps.

How Do I Get a Copy of My Lyft Background Check?

You can obtain your background check report from Checkr by visiting their applicant portal at applicant.checkr.com. If you have issues accessing the report, Lyft’s support team can assist you in getting the information you need.

Don’t Wait – Get Help Correcting Your Lyft Background Check Today. Call us at 1-877-735-8600 or fill out the Free Case Review Form now.

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