Financial institutions are increasingly using advanced chatbots for customer service, but these tools still have limitations, according to a report by the Consumer Financial Protection Bureau (CFPB). The report revealed that while chatbots can handle basic tasks, they struggle with complex issues and can present legal risks and potential loss of goodwill for institutions. Today’s
One of the most common inaccuracies in background reports is misrepresenting a driver’s history on the road. This could include incorrect information about traffic violations, accidents, or even a revoked, suspended, or expired driver’s license. Often, background reports include old licenses from different states after a driver has moved and obtained a new license in
Donating blood plasma can be a rewarding experience, knowing that you are helping to save lives. However, the process of donating plasma is not always straightforward. One potential roadblock to donating plasma is an inaccurate background report. This could happen if the information provided in the report is incorrect or outdated, leading to a rejection
Francis Mailman Soumilas, P.C., recently filed a lawsuit on behalf of a California man against TransUnion Rental Screening Solutions and RentSpree in the U.S. District Court for the Eastern District of Pennsylvania, alleging the companies violated the U.S. Fair Credit Reporting Act (“FCRA”). According to the complaint in the lawsuit, in July 2022, our client
Francis Mailman Soumilas, P.C., recently filed a lawsuit on behalf of a Delaware woman against Experian Information Solutions, Inc., (“Experian”), Equifax Information Services LLC (“Equifax”), and TimePayment Corporation (“TimePayment”) in the U.S. District Court for the District of Delaware, alleging that the companies violated the U.S. Fair Credit Reporting Act (“FCRA”). According to the complaint
Francis Mailman Soumilas, P.C., recently filed a lawsuit on behalf of a Texas woman against Peopletrail, LLC (“Peopletrail”) in the U.S. District Court for the Southern District of Texas, alleging the company violated the U.S. Fair Credit Reporting Act (“FCRA”). According to the complaint in the lawsuit, around October 2022, our client applied for a
Francis Mailman Soumilas, P.C., recently filed a lawsuit on behalf of a Florida man against SafeRent Solutions LLC, formerly known as CoreLogic Rental Property Solutions (“SafeRent”) in the U.S. District Court for the Southern District of Florida, alleging the company violated the U.S. Fair Credit Reporting Act (“FCRA”). According to the complaint in the lawsuit,
Francis Mailman Soumilas, P.C., recently filed a lawsuit on behalf of a Texas man against LexisNexis Risk Solutions Inc. (“LexisNexis”) in the U.S. District Court for the Northern District of Georgia, alleging the company violated the U.S. Fair Credit Reporting Act (“FCRA”). According to the complaint in the lawsuit, LexisNexis has for a period of
Francis Mailman Soumilas, P.C., recently filed a lawsuit on behalf of a Georgia woman against Experian Information Solutions, Inc., (“Experian”) in the U.S. District Court for the Northern District of Georgia, alleging that the company violated the U.S. Fair Credit Reporting Act (“FCRA”). According to the complaint in the lawsuit, Experian has been reporting derogatory
Francis Mailman Soumilas, P.C., recently filed a lawsuit on behalf of a married Texas couple against LexisNexis Risk Solutions Inc., (“LexisNexis”) in the U.S. District Court for the Northern District of Georgia, alleging that the company violated the U.S. Fair Credit Reporting Act (“FCRA”). According to the complaint in the lawsuit, LexisNexis has been reporting