Hero Backgrounds is a background check provider specializing in employment screening. Mistakes in a Hero Backgrounds report can prevent qualified candidates from getting hired. If you’ve been affected by an error in your Hero Backgrounds check, you need to know your rights and how to dispute the report. Francis Mailman Soumilas, P.C. is here to help you fight back under the Fair Credit Reporting Act (FCRA).
Hero Backgrounds collects and reports information such as:
- Criminal records from state and federal courts
- Employment and education verification
- Identity checks
- Drug test results
- Personal details, including name, address, and social security number
When this information is inaccurate, it can lead to severe consequences for your job search.
If you’ve found errors in your Hero Backgrounds report, you have the right to dispute them. Here’s how:
1. Obtain a Copy of Your Report
If an employer denied you a job based on your background check, they must provide you with a copy of the report. Use this to identify any mistakes.
2. Identify and Document the Errors
Look for inaccuracies such as:
- Incorrect criminal history
- Mistaken identity information
- Employment or education verification errors
3. File a Dispute with Hero Backgrounds
To dispute errors in your report:
- Contact Hero Backgrounds: Submit your dispute through their official channels and provide detailed information about the errors you’ve identified.
- Attach Supporting Documentation: Provide proof that supports your claim, such as court records or employment history verification.
- Record All Correspondence: Save copies of all communications and evidence of your dispute submission.
4. Hero Backgrounds’ Investigation
Under the FCRA, Hero Backgrounds must investigate disputes within 30 days. They are required to:
- Investigate the information in question
- Correct any errors and update your report
- Notify you of the outcome of their investigation
5. Legal Action If the Error Is Not Resolved
If Hero Backgrounds fails to fix the mistake, or if you’ve already been harmed by their error, you may be entitled to compensation. Francis Mailman Soumilas, P.C. can help you file a lawsuit and recover damages for lost wages and other harm caused.
Francis Mailman Soumilas, P.C. specializes in protecting consumers’ rights and holding background check companies like Hero Backgrounds accountable for errors. Our experienced attorneys will:
- Help you file disputes and resolve inaccuracies
- Pursue compensation for any damages caused by these errors
If a Hero Backgrounds check error has kept you from getting a job, contact Francis Mailman Soumilas, P.C., for a free consultation.
Call us at 10877-735-8600 or fill out our online case review form to get started.
