Our consumer protection attorneys have fought against false background reporting for over 25 years. Did a DISA background report cost you a job? Assert your rights under the FCRA. We can help.
DISA Global Solutions, Inc. is a consumer reporting agency headquartered in Houston, TX, that provides drug testing, background screening, and transportation compliance services.
Depending on the type of job you are applying for, your employer may have specific verifications they focus on for your background check. So, what is included in a DISA background check may vary, but here are some services they provide to give you an idea.
A pre-employment background check from DISA Global Solutions may include but is not limited to the following:
- Social Security Number verification
- Criminal History – Federal, State, and County
- Employment Verification – contact previous employers for dates of employment and reasons for leaving
- Education verification – to confirm graduation year, major, degree, attendance dates
- Civil Searches – Federal and County
- I-9 and E-Verify Identity Verification
- Professional Licenses
- Credit Reports – This can only be done in states that allow them for employment purposes. Some states only allow credit reports to be used for pre-employment for certain types of financial and executive-level positions. It varies from state to state.
- Reference Checks
- Government Sanctions
- Sex Offender Registry
- DOT Testing History
Again, these are just some of the checks that DISA offers to employers; not all will be checked for every job.
When DISA or your potential employer notifies you that information in your background report could prevent you from getting the job, you have rights under the FCRA.
- You are entitled to a free copy of your DISA background report.
- The employer must give you the contact information of the background check company, in this case, DISA.
- You should also receive a summary of your rights under the FCRA.
- You have the right to dispute errors on your DISA background check.
If you need to dispute errors on your DISA background report DISA provides support to applicants online at https://disa.com/contact/applicant-assistance. If you are having trouble disputing errors on your background report, you can also contact our consumer protection attorneys at 1-877-735-8600 or fill out our free case review form to see if you have a case against DISA.
How to dispute DISA employment background check
While their help center only takes you to an online form for a dispute at https://disa.com/background-dispute, you should also be able to contact them by phone or mail. You should receive this information when a DISA background check is used against you.
Phone: 281-673-2400
Mail: Disa Global Solutions, Inc.
10900 Corporate Centre Dr
Suite 250
Houston, TX 77041
Disputing by mail or phone
Always keep a record of your conversations with DISA. Note the date and times, who you spoke with, and what you spoke about. Do not mail original copies of your documents; make sure you keep the originals and mail them a copy. If you dispute by mail, send it by certified mail so that you know when they received your dispute.
Background check companies have 30 days to look into your dispute. They will need to verify the information that they have is accurate. If they cannot verify the false information, they will need to remove it from your background report.
Did you fail a DISA background check due to inaccuracies in the information they provided about you? You may have a case and be able to sue in federal court if any of the following situations have happened to you:
- You lost a job due to errors on your background check.
- Your job start date was delayed because of errors on your background check.
- You missed out on a promotion because of errors on your background check.
The consumer law firm of Francis Mailman Soumilas, P.C. has been fighting against false background reporting for over 25 years. We know how frustrating it can be when a background check company provides inaccurate information that prevents you from getting the job.
You have the right to dispute background check errors and sue for damages. We are here to help you.
Fill out our online case review form or call us at 1-877-735-8600 for a free, no-obligation case evaluation. If you have a case, you have no out-of-pocket cost. We only get paid when we win your case.
