We are consumer attorneys who fight against false reporting provided by employment background check companies. Did errors on a Cisive background report cost you a job? You may be entitled to compensation. We can help.
Cisive is a consumer reporting agency that provides employment screening and verifications for large healthcare, transportation, financial, and tech businesses.
When you are applying for a job that uses Cisive as its background check provider, what is included will depend on the type of job and what that company would like to know. Cisive provides background screening, drug screening, and ongoing license monitoring.
A background check from Cisive may include but is not limited to the following:
- Social Security verification
- Fingerprinting
- Employment verification
- Financial Screening
- Criminal history
- Education verification
- Global background checks
When Cisive or your potential employer notifies you that information in your background report could prevent you from getting the job, you have rights under the Fair Credit Reporting Act (FCRA) that protect you. Cisive must ensure that the information in your report is accurate and up-to-date.
- You are entitled to a free copy of your Cisive background report.
- The employer must give you the contact information of the background check company, in this case, Cisive.
- You should also receive a summary of your rights under the FCRA.
- You have the right to dispute any inaccurate information on your Cisive background check.
If you need to dispute errors on your Cisive background report, visit https://www.cisive.com/cisive/support. You will find an area to request a copy of the report and a link to their candidate portal there.
Ways to dispute Cisive
- Phone: 855-881-0716 dispute hotline
- Fax: 877-755-0009
- Mail: Cisive 5000 Corporate Ct. #203 Holtsville, NY 11742
Attn: Disputes
Always keep a record of conversations you have with Cisive. Note the date and times, who you spoke with, and what you spoke about. Do not mail original copies of your documents; make sure you keep the originals and mail them a copy. If you dispute by mail, send it by certified mail so that you know when they received your dispute.
Cisive will have 30 days to look into your dispute. They will need to verify the information that they have is accurate. If they cannot verify the false information, they will need to remove it from your background report. When trying to get employment, 30 days can be a long time to wait for Cisive to correct your background report. If you are filing a dispute, it can be helpful to let the employer know what is wrong with the background check and show them documents that prove it is wrong. Unfortunately, that does not mean they will secure the job for you. If you have lost out on a job or promotion due to errors in a Cisive background check, you may have a case and be able to sue.
Did you fail a Cisive background check due to inaccuracies in the information they provided about you? You may have a case and be able to sue in federal court if any of the following situations have happened to you.
- You lost a job or were denied employment due to errors in your background check.
- Your job start date was delayed because of errors in your background check.
- You missed out on a promotion because of inaccurate information in your background check.
Francis Mailman Soumilas, P.C. has been fighting against false consumer reporting for over 25 years. We know how frustrating it can be when a background check company provides inaccurate information that prevents you from getting the job. You have rights under the FCRA that protect you from false consumer reports.
You have the right to dispute background check errors and sue for damages. We are here to help you. Fill out our online case review form or call us now at 1-877-735-8600 for a free, no-obligation case evaluation. If you do have a case, there is no out-of-pocket cost to you. We only get paid when we win your case.
