First Advantage Background Checks

We stand up against inaccurate reporting by background screening companies. Have you lost a job because of an incorrect First Advantage (FADV) background report? We can assist you in getting your report corrected and getting you compensation for damages, such as lost wages.

First Advantage is a global consumer reporting agency headquartered in Atlanta, GA. They provide background screenings, tenant screenings, and drug testing for a wide range of industries. First Advantage also offers background screening for contractors, freelancers, and gig employees. This service was called Contractor Advantage, and is now XTDForce.

The screening provided by First Advantage varies by industry. What is included in your background check will depend on what the employer requests. The following are some of the screening services that First Advantage offers:

• Criminal Background Screening
• Verifications – education, past employment, immigration status
• Licenses and Credentials
• Social Media Searches
• Credit Reports
• Ongoing Criminal Records Watch

Most employers today use background checks in the hiring process. Unfortunately, mistakes on background checks are common. Errors on a First Advantage background check can keep you from getting the job.

The most common background check mistake is incorrect criminal history. This is often the result of a mixed file. A mixed file is when information belonging to another person shows up on your report. Unfortunately, mixed files can happen by having the same name or similar name or same birth date at someone else with a criminal history.

Your Rights When Notified of Adverse Action or are Denied Employment

Mistakes on your First Advantage Background check can be damaging. They can cause job loss and ruin your reputation. Under the Fair Credit Reporting Act (FCRA) you have rights that protect you. First Advantage, must be sure what they report is accurate and up-to-date.

• You are able to get a free copy of your background check
• The employer must give you the contact information of the background check company
• You should get a summary of your rights under the FCRA from the employer
• You have the right to dispute inaccurate information on your background check

If you find inaccurate information on your background check it is important to dispute it right away. Background Check Dispute Tips: Always keep a record of every communication you have with the employer and the background check company. When you send documents to support your dispute, you keep the original documents and only send copies.

How to Dispute Errors on a First Advantage Background Check

If you identify an error on your First Advantage background check, you have the right to dispute the information under the Fair Credit Reporting Act (FCRA). Here’s how you can do it:

1. Obtain a Copy of Your Report: You are entitled to a free copy of your background check from First Advantage if an adverse action (like being denied a job) was taken based on the report.
2. Identify the Errors: Carefully review the report and highlight any inaccuracies. It’s important to be specific about what information is incorrect and why.
3. Submit a Dispute: You can file a dispute directly with First Advantage. This can typically be done online, via mail, or over the phone. Include any supporting documentation that proves the error.
4. Follow Up: The company has 30 days to investigate your dispute and respond. Make sure to keep records of all communications and follow up if you do not receive a timely response.
5. Review the Corrected Report: If the dispute is resolved in your favor, you should receive an updated copy of your background check. Review it carefully to ensure all corrections have been made.

First Advantage offers the following four ways to dispute your report:

• Toll-Free Number : 1-800-845-6004
• Fax: 1-727-214-2127
• Email: consumer.documents@fadv.com
• Mail: First Advantage Consumer Center
  P.O. Box 105292
  Atlanta, GA 30348-5292

You may have a case and be able to sue if any of the following happened due to errors on your First Advantage (FADV) background check:

• You lost a job due to errors on your background check
• Your job start date was delayed because of errors on your background check
• You missed out on a promotion because of errors on your background check

The following are recent First Advantage complaints filed by Francis Mailman Soumilas, P.C.
If you have experienced any of the following you may be able to file a lawsuit against First Advantage. Call us at 1-877-735-8600 or fill out the online form for a free case evaluation.

Matthew Thomas Farina v. First Advantage Background Services Corporation. – Mr. Farina was denied a job due to criminal records that were inaccurately reported on his background report by First Advantage. The criminal records belong to another individual with the same first and last name as Mr. Farina but a different middle name and date of birth.

Schnieder, Anthony v. First Advantage. Claimant applied for a job with a national delivery company. The company ran a background check, and purchased a report from First Advantage. The report inaccurately states that the Claimant has a conviction for aggravated assault. The claimant called First Advantage to dispute the inaccuracy; however, First Advantage failed to take any steps to correct the report for nearly six (6) weeks. As a result of the inaccurate report, and First Advantage’s failure to promptly investigate following Claimant’s dispute, Claimant was denied the job.

Kayeesha Johnson v. First Advantage. Ms. Johnson was delayed employment because of an inaccurate criminal history on her First Advantage background report. The inaccurate criminal history belongs to a person who has a similar name as Ms. Johnson.

Sandra Clark v. First Advantage. Ms. Clark was delayed employment as a healthcare worker because of an inaccurate criminal history on her First Advantage background report. The inaccurate criminal history belongs to a person who has a similar name as Ms.Clark.

Mark Riley v. First Advantage. – Mr. Riley was denied employment due to an inaccurate criminal history reporting on his First Advantage background check. The criminal record in question belongs to an individual in Florida with the same first and last name as Mr. Riley.

Marcel Favela v. First Advantage. – Ms. Favela was denied a job with Amazon because of multiple misdemeanor convictions that were inaccurately reported on her First Advantage report. These convictions belong to Ms. Favela’s twin sister who has a very similar first name as Ms. Favela.

Darius Williams v. First Advantage Background Services Corporation. – Mr. Williams was denied a job as a cook due to a felony conviction for aggravated burglary which was inaccurately reported on his background report by First Advantage. The criminal records belong to another individual with the similar name and date of birth as Mr. Williams.

Donald Bryant v. First Advantage Background Services Corporation. – Mr. Bryant was denied a job at Amazon due to an inaccurate felony conviction reporting on his First Advantage report. Mr. Bryant was never convicted of a felony. Rather, he had the charge reduced to a misdemeanor.

Arion Ford v. First Advantage Background Services Corporation. – N.D.GA.  First Advantage inaccurately reported criminal records on Mr. Fords background check. The criminal records belong to another individual with the similar name and date of birth as Mr. Ford. Due to the errors Mr. Ford was denied a job. The case settled.

Glenn Stephens v.  First Advantage Background Services Corporation. – N.D.IL. Mr. Stephens was denied a job due to an inaccurate felony conviction on his First Advantage report.  Mr. Stephens was never convicted of a felony as the case was dismissed. The case settled.

Andrew Wilson v. First Advantage Background Services Corporation. – D.OR.  Mr. Wilson was denied a job with UPS because of an inaccurate felony conviction on his First Advantage background check.  The inaccurate information belongs to an individual who has a similar name to Mr. Wilson.  The case settled.

At Francis Mailman Soumilas, P.C., we know how damaging errors on your background check can be. We know how frustrating it is when your rights under the Fair Credit Reporting Act get violated.

For over 20 years we have been fighting back against background check errors. Fill out the online form or call us at 1-877-735-8600 for a free case evaluation.

If you have a case, there is no out-of-pocket cost to you. We only get paid when we win for you.

First Advantage Corporation Contact Information